Frequently Asked Questions

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Common Questions About Therapy

I have never talked to anyone. Are people who go to therapy weak?

Not at all. People who ask for help are wise. Recognizing you do not possess the resources you need to reach a particular goal and asking for help is being resourceful and shows your level of determination. In our work together, we will help you better understand how your problem came about and explore positive solutions.

What is the difference between talking to a therapist and my best friend?

A mental health professional can help you approach your situation in a new way — teach you new skills, gain different perspectives, listen without judgment, and help you develop strategies you would not have thought of on your own. Your friend cares, but may not have the training to guide you effectively.

Why should I not just take medication?

Medication can be effective in certain cases, but it alone cannot solve all issues. Medications for psychological and emotional problems must be used in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths.

How does therapy work? What do I have to do in sessions?

The most important aspect is trust. You must trust your therapist has your best interest at heart. Your responsibility is to honestly share your thoughts, seriously consider the perspectives shared with you, and complete any homework or tasks you are requested to work on.

How long will therapy take?

Due to the unique goals of each individual, it is challenging to determine an exact timeframe. Typically, therapy duration can vary from one to twelve months, depending on the severity of the issue and client budget.

What makes virtual therapy effective?

Virtual therapy offers convenience (attend from home), access to qualified therapists regardless of location, flexibility in scheduling, and research shows outcomes are comparable to in-person therapy. Many couples actually prefer the comfort and privacy of their own space.

How much does therapy cost?

Our per-hour rates start at $150. We offer several transformational programs and services at various rates. Most insurance plans will cover our services — you will be responsible for what insurance does not cover. We also accept health savings and flex spending accounts.

Insurance & Payment Questions

What are the advantages of paying out-of-pocket?

Out-of-pocket payment offers increased choice and flexibility in selecting care providers. You are not limited to insurance network providers and can choose a therapist with specialized training. Additionally, paying out-of-pocket allows for greater privacy since insurance companies often require extra documentation.

Will I be reimbursed for out-of-pocket expenses?

Some insurance plans provide out-of-network reimbursement. You must verify whether it is included in your specific plan. If it is, you can submit a claim for partial cost reimbursement.

How can I receive reimbursement from my insurer?

Although we do not directly bill insurance companies, clients may seek reimbursement through out-of-network reimbursement. This typically involves submitting a claim form and service receipt. Reimbursement amounts depend on the individual's insurance plan and policy.

Still Have Questions?

We are happy to answer any questions you have about our services.

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